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MIS IT Support Engineer, 外商投顧公司, 位於台北市信義區, 年薪800K~1M

發表於: 3 Oct 2018





職稱: MIS IT Support Engineer

工作內容 & 徵才條件:

This role has two functions, the primary function is provide onsite IT support to business users and work with global infrastructure teams on coordination of changes.

The secondary function is to act as the local Information Security Officer for the Taiwan office and represent the global information security team.
The Security part of the role will focus on understanding and fulfilling the regulatory requirements in Taiwan.

This will involve liaising with the regulators, senior staff in the office and the Information Security team. As well as focusing on the local requirements, there may be requirements to assist with InfoSec work in other offices in the Asia Pacific region.

User Support

  • Work as part of the regional service delivery team to provide user and desktop support services 
  • Collaborate with regional managers and heads of department to understand IT requirements and where service could be improved to better meet the needs of the business 
  • Work with teams across the region to provide support to all users in required

Problem & Incident Management

  • Manage high impact issues and incidents through to resolution across IT, including appropriate coordination and communication with both the clients and internal management and supporting teams.  Liaise with regional and global teams during major incidents

IT Support

  • Coordinate major infrastructure changes with teams in Hong Kong, London and Charlotte across the region, including onsite support, provision of information and feedback on local requirements 
  • Liaise with the business during major changes to minimise any impact and help users to understand the benefits if applicable 
  • Help to train users on key services to help them to get the most from the technologies that are provided 
  • Feedback local requirements to Hong Kong, London and Charlotte teams as part of the service improvement initiatives

Security Support

  • Work with the Global InfoSec teams (Engineering, Operations and Governance) on planning and supervision of information security systems and for the execution of the operation of information security management. 
  • Information security officer needs to attend 15 hours training annually. 
  • Provide training to all employees (in Baring SICE Taiwan) with 3 hours training annually. 
  • Work with the Information security team to prepare a Statement on information security implementation within 3 months from the end of each fiscal year.
行業: 金融投顧/保險相關
職業: 高科技產業/電信
工作地: 台北市
僱傭類型: 全職
工作經驗: 5
薪資範圍: NT50,001-NT70,000 / mth

For enquiries, you can contact Ada Lin for a confidential discussion.


Contact: 0287806811

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.