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MG-客戶服務部主任

發表於: 5 Mar 2019

Job Distribution

1. Lead Service counter and order counter team to perform quality services and related reports to external and internal customers. 
2 .Perform a wide variety of customer service functions at the member service, including liaison with member at the Service counter or order front desk or over the outgoing phone calls. This will include answering general questions or solving problems related to our products, marketing plan, events, policies and procedures, advertising, earnings, rules, etc. 
3. Handle internal & external inquiries and customer complaint cases. 
4. Support company events or activities through excellent coordination and communication skills. 
5. Develop team members through regular feedback/mentoring and necessary training courses arrangement.

Qualifications
1. University or above discipline. 
2. 2-3 years of working experience in the customer service area, cash handling experience is preferable. 
3. Customer oriented mindset and possesses excellent customer service experience. Experience in MLM industry would be a plus. 
4. Analytical mindset and skills 
5. The ability to work under deadline pressure and flexible hours, while maintaining positive, professional attitude in a very fast-paced environment. 
6. A positive, outgoing personality (especially attitude, enthusiasm and flexibility) with the ability to work effectively, independently, as a team, with counterparts as well as all levels of management. 
7. Excellent planning, interpersonal and communication skills. 
8. Sounds English proficiency skills in writing and conversation. 
9. Good in English

行業: 一般服務業/批發/零售業
其他
職業: 行政/秘書/營運管理
客戶服務
其他
工作地: 台北市
僱傭類型: 全職
工作經驗: 5
薪資範圍: NT50,001-NT70,000 / mth

For enquiries, you can contact Meg Yen for a confidential discussion.

Email: meg@recruitexpress.com.tw

Contact: 0287806822

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.